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Start with the work you want to improve.

Discuss your project

RETAIL & COMMERCE / CAPABILITY

Look beyond sales.
Use consistent measures.

Align channels by product, store and period to compare contribution and stock. Show the effects of returns and discounts that sales rankings can conceal.

Explore the delivery scope ↓
OPERATING MODELILLUSTRATIVE
  1. 01POS, e-commerce & stock
  2. 02Unify products and orders
  3. 03Review margin and demand
  4. 04Decide buying and promotion

Conceptual data-to-operation flow, adapted to the agreed project scope.

What makes
this workflow difficult.

Order, shipment, store sale and accounting dates may differ. Define which event drives each management metric.

THE SHORT ANSWER

Align channels by product, store and period to compare contribution and stock. Show the effects of returns and discounts that sales rankings can conceal.

DESIGN & DELIVERY

Design in the order the work happens.

01

Map products

Reconcile variants, bundles and retired codes without double counting bundle sales.

02

Explain contribution

Separate cost, discounts, returns, payment and logistics charges; label estimates.

03

Compare interventions

Use comparable periods and conditions when evaluating advertising or promotions.

DATA READINESS

Required data and the conditions to check.

A consistent format does not ensure operational usefulness. Confirm meaning, refresh and exceptions with owners, and keep missing information explicit.

DataRequired fieldsChecks
TransactionsLines, quantities, discounts and returnsOrder-to-refund mapping
InventorySKU stock and movements by siteReserved versus available stock
CostsCost, fees and advertisingAllocation and tax basis

EVALUATION

Measure value in the workflow.

These are candidate evaluation measures. Establish a baseline and agree on data, period, targets and exclusions before work starts. They are not claimed performance results.

MeasureEvaluation method
Reconciliation differencesExplain differences at order level
Reporting timeTime to finalize recurring reports
Inventory turnoverAgree on period, cost basis and average-stock calculation

Customer linking follows agreed purpose, consent and identifier constraints. Purchase data is not automatically repurposed for advertising.

Define deliverables
and acceptance.

Review data mappings, workflow, prototype and evaluation evidence before choosing production scope. Estimates distinguish assumptions because permissions and interface terms affect implementation.

Select one category and channel for reporting or weekly forecasting.

QUESTIONS BEFORE YOU START

Questions before starting

Can Shopify and store data be combined?

We assess product identifiers, returns and available fields; CSV exports can be a starting point.

Can sparse items be forecast?

Limited observations make evaluation unstable. Compare category-level forecasts, replenishment rules and buyer judgement.

YOUR OPERATION / OUR STARTING POINT

Start with the work you do today.

Tell us about the workflow, systems and reporting or documents that need attention. We will define a suitable phase, deliverables and assumptions.

Retail and e-commerce — discuss your project How scope and estimates work ↗