Include peak days
Evaluate concentrated workloads and frequent booking changes.
LOGISTICS / PROVE
Logistics and transport
AI discovery and PoC.
Validate one site and a defined period of dispatch or waiting records. Can the team reduce reconciliation under comparable orders and site conditions?
Explore the delivery scope ↓OPERATING MODELILLUSTRATIVE
- 01Orders, dispatch & WMS
- 02Match visits and events
- 03Separate waiting and work
- 04Adjust plans with operations
Conceptual data-to-operation flow, adapted to the agreed project scope.
THE DECISION TO MAKE
Can the team reduce reconciliation under comparable orders and site conditions?
Validate one site and a defined period of dispatch or waiting records.
A PoC should produce evidence for the next investment decision. Business owners, data owners and users agree on normal tasks and exceptions, rather than treating a working screen as proof of value.
INDUSTRY-SPECIFIC TESTS
Include the conditions that matter.
Reproduce exceptions
Include re-entry, repeated deliveries, same-day additions and missing fields.
Reconcile with the site
Compare individual visits with source records and explain differences.
BASELINE & ACCEPTANCE
Choose measures for the selected topic.
Waiting-time and logistics analytics
| Candidate measure | Method |
|---|---|
| Event completeness | Visits with all required events divided by in-scope visits |
| Reconciliation effort | Dispatch and site time spent matching records |
| Dwell distribution | Median and long-tail stays for comparable trips |
Dispatch decision support
| Candidate measure | Method |
|---|---|
| Feasibility | Share of proposed plans meeting agreed hard constraints |
| Replanning effort | Time needed to turn a proposal into a usable plan |
| Plan versus actual | Compare delay, driving and waiting separately |
Set targets from your own baseline. Hold evaluation evidence separate from tuning and fix the assessment period and scope. Record failures, abstentions and untested conditions alongside successes.
GO / REVISE / STOP
A decision to stop is useful evidence.
If events are inconsistent, revise capture definitions. If plans violate operating constraints, revisit the constraint inventory.
Proceed to build
Core criteria pass, with owners, interfaces and remaining issues understood.
Validate further
There is a promising signal but insufficient coverage; define a bounded follow-up.
Choose another approach
Value does not exceed the baseline; compare data cleanup or improvements to existing tools.
A defined engagement and usable deliverables.
The PoC scope defines the workflow, source material, environment, evaluation and prototype/report deliverables. Production development is a separate decision.
- Workflow and data definitions with assumptions
- Reproducible prototype, evaluation and exceptions
- Evidence for implementation, further testing or stopping
QUESTIONS BEFORE YOU START
Questions before starting
Must we replace the dispatch system?
No. Begin with read-only analysis; design write-back separately after confirming interfaces and responsibilities.
How are targets set?
Measure current completeness and review effort, then agree on comparable metrics rather than adopting national averages as targets.
RELATED FIELD GUIDE
LOGISTICS / GUIDE
Where to start with waiting-time analytics: from gate events to operating changes
Before using a single arrival-to-departure duration, agree on reception, waiting and handling events. Build evidence that shippers and operating teams can use together.
Read the guide ↗YOUR OPERATION / OUR STARTING POINT
Start with the work you do today.
Tell us about the workflow, systems and reporting or documents that need attention. We will define a suitable phase, deliverables and assumptions.
Logistics and transport — discuss your project How scope and estimates work ↗